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FAQS

WHAT AREAS DOES PETTER BUILT HEATING & COOLING SERVICE?

Our coverage area includes, but not limited to: Holland, Troy, Temple, Belton, Salado, Jarrell, Florance, Liberty Hill, Leander, Cedar Park, Georgetown, Round Rock, Pflugerville, North Austin, Bartlett, Granger, Walburg, Wier, Taylor, Thorndale, Thrall, Jonah, Hutto, Coupland, Manor, and Elgin

HOW IS PETTER BUILT HEATING & COOLING DIFFERENT FROM ITS COMPETITORS?

We pride ourselves in providing the best customer service to our clients.  Always making sure we address and solve every question and or issue you may have is the key to our success.  Rest assured, our experienced and courteous team will solve your HVAC problem and we'll never sell you anything you don't need. Unlike some of our larger competitors, we are a conservative company and pass along our cost savings to you the customer. We are your neighbors. We're always fair and honest, we value our relationships and still believe that a handshake means something. Please get in touch with us if you have any HVAC needs, we would love to meet you.

ARE YOU A LICENSED AND INSURED COMPANY?

We are a state licensed HVAC contractor (TACLB86373E) and insured.  All of our trained technicians are state certified in air conditioning and refrigeration and are EPA certified.

DOES SOMEONE NEED TO BE AT HOME AT THE TIME OF THE APPOINTMENT?

We strongly encourage someone to be there at the time of the scheduled appointment in order to go over details of the repair or evaluation and make a decision if applicable.  Furthermore, you can feel comfortable knowing all of our employees who enter your home have passed a background check.

WHAT LINES OF EQUIPMENT DO YOU CARRY?

We offer a variety of equipment lines to fit your budget and comfort needs.  We are proud dealers of Carrier, Payne, York, Rheem, Rudd, Tempstar, Amana, and Goodman.

WHAT IS THE EXPERIENCE LEVEL OF PETTER BUILT HEATING AND COOLING?

Anyone we send out to your home has over 10 years of experience.  Our employees are well-rounded and knowledgeable in every area of HVAC giving you the confidence that your problem will be solved accurately every time.  With an ever changing industry, we provide you with most current and up-to-date products and solutions available.

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